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Privacy Policy

Welcome to the Yumfoody. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information, the steps we take to secure it, and your options regarding its use. By using our Platform, whether via the web or mobile app, you agree to the practices described in this Policy.

1. Data We Collect

Personal Data:

We collect personal information such as your name, email address, phone number, payment details, and other relevant data to process your orders, manage your account, and provide services. This applies to both our website and mobile apps.

Usage Data:

We may collect usage data, such as IP addresses, device identifiers, operating systems, browser types, and location data (if you grant permission), to enhance your experience on our Platform. For mobile apps, this may include information about app usage, device type, and app interactions.

2. Use of Your Data

We use your data to provide and improve our services, process transactions, manage your account, and communicate with you. For mobile app users, this includes push notifications, which you can control through your device settings.

3. Third-Party Services

We may share your data with third-party service providers to facilitate payments, deliver products, and for analytical purposes. Our mobile apps may integrate with third-party services such as Google Analytics, Firebase, and payment processors (e.g., Apple Pay, Google Pay). These services comply with the privacy standards of Google Play and Apple App Store.

4. Data Retention

Your data will be retained only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. For mobile apps, data retention also includes any cached or locally stored data to improve app performance.

5. Consent and Opt-Out

By using our web and mobile platforms, you consent to the collection and use of your personal data. You may opt-out of marketing communications at any time via account settings, email, or app settings.

6. Security Measures

We implement appropriate security measures, such as encryption, secure servers, and firewalls, to protect your data on both our website and mobile apps. For mobile apps, additional security measures may include biometric authentication (if available on your device).

7. Cookies and Tracking

For the web version, we use cookies to enhance user experience. On mobile apps, we may use similar technologies like SDKs and device identifiers to track app interactions. You can manage cookie preferences on the website and control app tracking permissions via your mobile device settings.

8. Rights of Users

You have the right to access, correct, or request the deletion of your personal data. Mobile app users can manage their data within the app settings or by contacting our support team.

9. Data Transfers

Your data may be processed by third parties located in different countries. We ensure that such transfers comply with applicable data protection laws, including ensuring adequate safeguards.

10. App Store Compliance

Our mobile apps comply with Google Play and Apple App Store privacy policies, including any additional requirements for data security, user consent, and app-specific privacy practices. We do not collect or share personal data in violation of app store policies.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]

Phone: +923000341022

Office Hours: Monday-Friday (9 AM - 5 PM PKT)

For mobile app-related inquiries, you can also use the in-app support feature to contact us directly.